Bill Paying Information
Using your bank card on our site via Paypal. This is a secure transaction using the SSL protocol. This also means that we are never in possession of your bank details. In effect, this is a bank to bank transaction and does not pass through our server.
By cheque: after cashing your payment, we will send your order as soon as possible
If you do not wish to order on-line, do not hesitate to contact us by telephone (between 09.00 and 19.30 on weekdays), by fax, or by e-mail. We will be delighted to process your order.
Delivery and Returns
Orders are despatched every weekday evening except for weekends and public holidays. Orders made after 16.00 on Friday evening, Saturday and Sunday are despatched on Monday evening. The average time for delivery 12 days for orders placed on weekdays, and a little longer for weekend orders. It takes a little longer for deliveries outside France.
We can deliver to anywhere in the world .
if you have any problem with one of our products, within 7 days of delivery and for any reason, you can return goods you have ordered
However, you need to return the product intact and folded in its original packaging .
If you would like to return or exchange an item, please contact us to fill out a request form, and we will send you an instructions on how to send the item(s) back. Shipping charges are not refundable. Please contact us for further informations.
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